- Customer Service
SimpleeCharming Sterling Silver Charms and More's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at AnnCrocket@sbcglobal.net or call (713) 516-2044 between 10 am and 5 pm CST. Leave a message if I am unable to answer the phone. I will return your call as soon as possible. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed. USPS First Class package rate shipping and handling on orders under $50 is approximately $4 and calculated according from your distance from Houston. Also available are USPS priority and Express shipping at an additional charge.